GPU Cloud Providers
Compare 20 providers on price, uptime SLA, support tiers, GDPR compliance, and certifications — not just the cheapest GPU.
20
Providers
15
With uptime SLA
19
GDPR compliant
15
With status page
Enterprise
Formal SLAs, dedicated support, compliance certs| Provider | Uptime SLA | Credits | GDPR | Certifications | Billing | Support | Status | |
|---|---|---|---|---|---|---|---|---|
| 99.9% | ✓ | ✓ | SOC 2 Type IIISO 27001 | Hourly on-demandMulti-year reserved (15–25% discount) | Dedicated account team (enterprise); Mission Control managed service | Live ↗ | View | |
| 99% (GPU Droplets) | ✓ | ✓ | SOC 2 Type IISOC 3ISO 27001 | Hourly on-demandBare metal GPU available | Tiered: Basic (email) / Standard (24/7 chat) / Business / Enterprise | Live ↗ | View | |
| 99% | ✓ | ✓ | SOC 2 Type IIISO 27001HIPAA | Hourly on-demandMonthly reserved | 24/7 engineering support via Slack (15-min response SLA); fully managed Slurm/Kubernetes | Live ↗ | View | |
| 99.5% (GPU / AI services) | ✓ | ✓ | ISO 27001HDSPCI-DSS | Hourly on-demandMonthly reserved | Tiered support plans (Basic / Business / Enterprise); 24/7 for higher tiers | Live ↗ | View | |
| 99.995% (Tier 4 DCs) | ✓ | ✓ | SOC 1 Type 2SOC 2 Type 2ISO 27001 | Per-minute (prepaid)Reserved (up to 50% discount) | Email + ticket; Business ($1k+/mo): 8-hr response guarantee (High priority) | Live ↗ | View | |
| 99% (via DigitalOcean SLA) | ✓ | ✓ | SOC 1SOC 2PCI-DSS | Per-hour (Machines)Per-second (Gradient Notebooks) | Dedicated Account Manager at >$500/mo spend; community forum; email | Live ↗ | View | |
| 100% | ✓ | ✓ | SOC 2ISO 27001PCI-DSS | Hourly on-demandPrepaid packages (15% discount) | 24/7 technical support (avg 8-min response); 800+ KB articles | Live ↗ | View |
Cloud
Developer-friendly, good price/performance| Provider | Uptime SLA | Credits | GDPR | Certifications | Billing | Support | Status | |
|---|---|---|---|---|---|---|---|---|
| ~99.9% | ✓ | ✓ | ISO 27001ISO 27017ISO 27018 | Per 10-minute blockLong-term reserved (prepaid) | Dedicated Slack channel (cluster contracts); email/dashboard | — | View | |
| 99.0% | ✓ | ✓ | ISO 27001 | Per-minute on-demandLong-term reserved | Email/ticket; dedicated solution expert consultation | Live ↗ | View | |
| 99.9% (Cloud) | ✓ | ✓ | ISO 27001BSI C5 | Hourly (capped at monthly price)No annual prepay | 24/7 email (critical issues); phone/email Mon–Fri 8am–6pm CET | Live ↗ | View | |
| 100% | ✓ | ✓ | SOC 2 Type I | Per-minute (prepaid credits)Reserved (monthly invoice) | Email + phone; engineer-led support | Live ↗ | View | |
| No SLA | ✗ | ✗ | — | Per-minute (active)Per-hour storage (when paused) | Email only | — | View | |
| No SLA | ✗ | ✓ | SOC 2 | Hourly on-demandWeekly (reserved clusters) | Email / ticket portal; dedicated access for reserved clusters | Live ↗ | View | |
| No % SLA (hardware repair within 8 hrs) | ✓ | ✓ | — | HourlyMonthly (30-day intervals, in advance) | 24/7 support; credit clarification within 5 days | Live ↗ | View | |
| 99.99% (Secure Cloud) | ✓ | ✓ | SOC 2 Type IHIPAA | Per-second on-demandSpot (preemptible) | Community + email; dedicated GPU clusters with custom SLAs for enterprise | Live ↗ | View | |
| 99.5% (GPU Instances) | ✓ | ✓ | ISO 27001 | Per-minute (GPU instances)Savings Plans (up to 25% discount) | Support ticket via console; most issues responded to within 20 minutes | Live ↗ | View | |
| No published SLA | ✗ | ✓ | — | Per-minute (all instances) | Discord + email (founders); no formal support tiers | — | View |
Marketplace / Spot
Lowest prices, variable reliability| Provider | Uptime SLA | Credits | GDPR | Certifications | Billing | Support | Status | |
|---|---|---|---|---|---|---|---|---|
| ~90–95% per node | ✗ | ✓ | SOC 2 | Per-second (running only) | Discord community; email | Live ↗ | View | |
| 99.99% (host quality standard) | ✓ | ✓ | SOC 2 Type IIHIPAAPCI-DSS | Per-second marketplace pricingLong-term subscription (discounted) | Email; 24-hour response commitment | — | View | |
| No SLA | ✗ | ✓ | SOC 2 Type II | Per-second (active)Per-second storage (charged when stopped) | 24/7 human support; Premium tier adds architecture consults | — | View |
How to read this
Uptime SLA
The provider's contractual uptime guarantee. Green = 99.9%+, blue = 99%+, amber = below 99%. "No SLA" means best-effort with no contractual obligation.Downtime Credits
Whether the provider issues account credits when they miss their SLA. Important for production workloads — it creates accountability even if cash refunds aren't offered.Marketplace vs Cloud
Marketplace providers (Vast.ai, Salad, TensorDock) aggregate 3rd-party hardware — prices are lowest but reliability varies by host. Cloud providers run their own infrastructure with consistent performance.